Novotel Mumbai International Airport announces Rachita Sood as a general manager. Rachita Sood has 20 years of experience in the hospitality industry. Rachita was formerly director of operations at Sofitel BKC,she has achieved the GM role through an internal promotion. Rachita has specialized in guest experience and handling operations her dedication is pure bliss.
Rachita sood commenting on her appointment as GM “I’m thrilled to be joining the Novotel Mumbai International Airport team and am looking forward to my new role.” Despite being new, the hotel has quickly gained popularity among foreign visitors, business travelers, and locals seeking a relaxing getaway. However, there is always potential for improvement, so I’m working on fresh concepts to boost brand recognition even further, particularly with younger Mumbai audiences, and I’m excited to see those concepts through to completion. Bringing our enthusiasm to the table and ensuring exceptional guest experiences, satisfaction, consistency, and customer loyalty will always be our shared goal.
Source- hospitalitybizIndia.com
